Return Policy

• All refunds and exchanges must have a sales receipt dated for the current term.
• Textbooks may be returned within 14 days from the beginning of each term. Books MUST be returned to the campus which they were bought.
• All merchandise returned must be in new condition, unmarked, free of damage and soil, in original unopened packing, and seals must be intact.
• We reserve the right to judge the condition of any returned items.
• Electronics are non-returnable unless defective.
• Defective NEW books will be replaced immediately with receipt. Used books are not guaranteed.
• Workbooks, lab manuals or study guides with markings or missing pages are not returnable.
• No refund will be given for books used in the Academic Achievement Center.
• Refunds for short-term courses (8 weeks or less) ONLY if class is canceled or dropped. Students must return purchase within 2 days from the start of short-term class. (DROP SLIP is REQUIRED)
• Any purchases paid by check are not returnable before 10 business days.
• The bookstore does not give cash refunds. Refunds for purchases made with cash or check will be in the form of a DMACC check.
• For your protection a picture ID is absolutely required for ALL non-cash transactions.